Legal notice

Terms of Service & Legal Policy

Last Updated: August 18, 2026

Welcome to our online store. These Terms of Service and Legal Policy (“Terms”) govern your use of our website and your purchase of products from our store.

Throughout these Terms, the words “we,” “us,” and “our” refer to the owner and operator of this online store.

By visiting our website, using our services, or purchasing a product, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Online Store Terms

You may use our website and purchase our products only for lawful purposes.

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian when required.

You may not use our products, website, content, or services for any illegal or unauthorized purpose.

You may not attempt to interfere with the security, functionality, or operation of our website.

2. Print-on-Demand Products

Many or all of our products are created using a print-on-demand fulfillment process.

This means products are generally produced specifically for the customer after an order is placed rather than being held as pre-manufactured inventory.

Because products are made to order, production times are separate from shipping and delivery times.

Minor variations in color, print placement, sizing, or appearance may occur as a normal result of the manufacturing and printing process.

Colors displayed on your device may also differ slightly from the physical product because screens and display settings vary.

3. Product Information

We make reasonable efforts to display and describe our products accurately.

However, we cannot guarantee that product photographs, colors, measurements, descriptions, or other information will be completely accurate or identical to the physical product.

Sizing may vary between brands and product styles. Customers should review available size charts and product information before ordering.

4. Orders

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory or fulfillment problems, unauthorized transactions, or violations of these Terms.

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the canceled portion of the order.

Submitting an order does not guarantee acceptance or fulfillment.

5. Prices and Payment

All prices are displayed in the currency indicated on our website.

Prices, promotions, discounts, products, and availability may change without notice.

You agree to provide current, complete, and accurate billing and purchase information when placing an order.

Applicable taxes, shipping charges, duties, or other fees may be added where required.

6. Order Changes and Cancellations

Because print-on-demand orders may be submitted for production shortly after purchase, changes or cancellations cannot be guaranteed once an order has been placed.

Customers should contact us as soon as possible if an order needs to be changed or canceled.

Once production has started, we may be unable to modify or cancel the order.

Nothing in this section limits any cancellation or refund rights that cannot legally be waived.

7. Shipping and Delivery

Production and delivery dates provided on our website are estimates unless expressly identified as guaranteed.

Delivery may be affected by shipping carriers, weather, customs, holidays, incorrect addresses, production delays, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

Orders containing multiple products may arrive in separate packages.

Please review our separate Shipping Policy for additional information.

8. Returns, Refunds and Replacements

Returns, refunds, exchanges, and replacements are governed by our Return and Refund Policy.

Because print-on-demand merchandise is made specifically after an order is placed, our policies regarding returns may differ from stores selling pre-manufactured inventory.

Nothing in our Return and Refund Policy or these Terms is intended to exclude rights or remedies that consumers are entitled to under applicable law.

9. Damaged, Defective or Incorrect Products

If you receive an item that is damaged, defective, misprinted, or materially different from what you ordered, please contact us promptly.

We may request photographs or other reasonable information needed to verify the problem.

Approved claims may qualify for a replacement, refund, or another appropriate remedy depending on the circumstances and applicable law.

10. Intellectual Property

Unless otherwise stated, the website and its original content—including graphics, artwork, designs, logos, photographs, product descriptions, text, branding, and other materials owned by us—are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, modify, publish, commercially exploit, or create derivative works from our protected content without permission, except where permitted by law.

Third-party trademarks, logos, artwork, characters, names, or other intellectual property remain the property of their respective owners.

11. Prohibited Uses

You may not use our website:

For unlawful or fraudulent activities
To violate intellectual property rights
To transmit malicious code, viruses, or harmful software
To collect personal information unlawfully
To interfere with website security or operation
To impersonate another person or organization
To submit false or misleading information
To engage in conduct prohibited by applicable law

We may restrict or terminate access to our services for violations of these Terms.

12. Third-Party Services

Our store may rely on third-party companies for services such as website hosting, payment processing, print-on-demand manufacturing, shipping, analytics, and other business functions.

Your use of certain third-party services may also be subject to those providers' applicable terms and policies.

We are not responsible for independent third-party websites or services except to the extent required by applicable law.

13. External Links

Our website may contain links to third-party websites.

We do not control these websites and are not responsible for their content, policies, security, availability, or practices.

Visiting a third-party website is at your own discretion and risk.

14. Reviews and User Content

If you submit reviews, photographs, comments, testimonials, suggestions, or other content to us, you represent that you have the right to provide that material.

You may not submit unlawful, defamatory, abusive, deceptive, infringing, or malicious content.

Any permission you grant us to use submitted content will be subject to applicable law and any additional terms disclosed when the content is submitted.

15. Personal Information and Privacy

Your submission and our handling of personal information are governed by our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how information may be collected, used, stored, or shared.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, and products are provided subject to any applicable statutory rights and warranties.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless our business and its owners, employees, affiliates, and service providers from claims, damages, losses, or reasonable expenses arising from your unlawful use of our website or your material violation of these Terms.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

20. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, or legal requirements.

The current version will be posted on this page with an updated revision date.

Your continued use of our website following an update will be subject to applicable law regarding notice and consent.

21. Governing Law

These Terms will be governed by the laws applicable to our business and transactions, without limiting any mandatory consumer protections that apply based on a customer's location.

Optional U.S. business language: If your business operates from a specific U.S. state, replace this section with the appropriate governing-law provision after obtaining legal advice.

22. Contact Information

Questions regarding these Terms or our store may be submitted through the contact information provided on our website.

Business Name: Petsy Prints
Website: petsyprints.com
Email: pk@pkkooll.com
Mailing Address: 130 Alston Dr., St. Augustine, FL 32092

Important: Replace all bracketed information before publishing this policy. This template provides general information and is not a substitute for legal advice. Your requirements may vary depending on where your business and customers are located.